Privacy Policy

Effective date: September 2025

Important: This website privacy policy covers information collected from visitors to our website. If you are a patient and we maintain information about your health, please also review our Notice of Privacy Practices (HIPAA) below, which explains how we use and disclose Protected Health Information (PHI).

1) Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit restoredentalma.com (the “Site”), contact us, or use online services that link to this Policy. It does not cover information processed by third-party patient portals or communications platforms that have their own privacy terms.

2) Information We Collect

  • Information you provide: name, email, phone, message content, appointment details, insurance information you choose to share, and any files you upload.

  • Device/usage data: IP address, browser type, pages viewed, timestamps, and interactions captured via cookies or similar technologies.

  • Sensitive information: Please do not include diagnosis or treatment details in unencrypted forms or email/text. Call us for clinical matters.

3) How We Use Information

We use information to:

  • Provide, schedule, and improve services; respond to inquiries; operate the Site;

  • Communicate with you (e.g., appointment confirmations and reminders);

  • Maintain Site security, prevent fraud, and comply with legal obligations;

  • Understand Site performance and improve user experience.

4) Cookies, Analytics & Online Tracking

We may use first‑party and third‑party cookies or similar technologies (e.g., analytics). We do not use these tools to disclose PHI to advertising platforms. Where feasible, we avoid placing tracking code on pages where health information may be submitted. You can control cookies via your browser settings. If you are in a jurisdiction that requires consent for certain cookies, you may see a banner with options.

5) How We Share Information

We may share information with:

  • Service providers (e.g., website hosting, analytics, appointment tools) under contracts that restrict their use of your information;

  • Legal/Compliance purposes (e.g., to protect rights, comply with law, respond to lawful requests);

  • Business transfers (e.g., practice sale/merger).
    We do not sell your personal information.

6) Data Retention

We retain information as long as needed for the purposes described above or as required by law. Clinical records are kept per state and federal record‑keeping rules.

7) Security

We implement reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8) Children’s Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children online. If you believe a child provided information to us, please contact us to request deletion.

9) Your Choices & Rights

  • You may update contact information by reaching us at restoredentalpeabody@gmail.com or +1 (978) 595-1160.

  • You can opt out of non‑essential marketing emails by using the unsubscribe link or contacting us.

  • State privacy rights may apply depending on your residency and our business thresholds. See State‑Specific Notices below.

10) State‑Specific Notices

Some U.S. states provide residents with additional privacy rights. If those laws apply to our practice, you may have the right to request access, correction, deletion, or to limit certain data uses. To exercise these rights, contact us at restoredentalpeabody@gmail.com. We will respond as required by applicable law.

11) Changes to This Policy

We may update this Policy from time to time. The updated Policy will be posted on this page with a new Effective date.

12) Contact Us

Restore Dental Aesthetics
288 Washington St
Peabody, MA 01960
Email: restoredentalpeabody@gmail.com
Phone: +1 (978) 595-1160

 


 

Notice of Privacy Practices (HIPAA)

Effective date: September 2025

This Notice describes how medical and dental information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Responsibilities

We are required by law to maintain the privacy and security of your Protected Health Information (PHI), provide you with this Notice, and follow the terms of this Notice. We will notify you if a breach compromises the privacy or security of your PHI as required by law.

How We May Use and Disclose Your PHI

We may use and share your PHI as follows:

  • Treatment: To provide, coordinate, or manage your care, including with other providers involved in your treatment.

  • Payment: To bill and collect payment from you, your insurance, or a third party.

  • Health Care Operations: For practice operations, quality assessment, staff training, auditing, and compliance.

We may also use or disclose PHI:

  • As required by law or for public health and safety purposes (e.g., reporting certain diseases, preventing serious threats);

  • To business associates that perform services for us and are obligated by contract to protect your PHI;

  • For health oversight activities, law enforcement, judicial and administrative proceedings, workers’ compensation, coroners/medical examiners, or organ/tissue donation as permitted by law;

  • To family or others involved in your care or for disaster relief, when appropriate;

  • For appointment reminders and limited treatment alternatives communications.

Uses and Disclosures That Require Your Authorization

We will obtain your written authorization before using or disclosing your PHI for marketing purposes, for sale of PHI, or for most psychotherapy notes. Other uses and disclosures not described in this Notice will be made only with your written authorization. You may revoke an authorization at any time in writing, except to the extent we have already relied on it.

Your Rights

You have the right to:

  • Inspect and get a copy of your PHI (including an electronic copy if available);

  • Request a correction of your PHI if you believe it is inaccurate or incomplete;

  • Request confidential communications (e.g., contact you at an alternate address or phone number);

  • Request restrictions on certain uses and disclosures of PHI; we are not required to agree to all requests, but will do so when required by law;

  • Receive a list (accounting) of disclosures of your PHI made in the last six years, excluding disclosures for treatment, payment, and health care operations and other exceptions permitted by law;

  • Get a paper copy of this Notice at any time, even if you agreed to receive it electronically;

  • Choose someone to act for you if you have given someone medical power of attorney or if someone is your legal guardian;

  • File a complaint without fear of retaliation.

To exercise any of these rights, contact us using the information below.

Questions or Complaints

If you have questions or believe your privacy rights have been violated, contact:

Address: 288 Washington St
Peabody, MA 01960
Phone: +1 (978) 595-1160
Email: restoredentalpeabody@gmail.com